The COVID-19 pandemic has been detrimental to many businesses and Scott Donald’s Victorian business, Snap Fitness Caulfield South, was no exception. On 23 March, Scott had to close the business’ doors. It opened briefly at the end of June before Victoria’s second lockdown begun. It reopened again on 9 November during staffed hours. As of 7 December, it was able to open 24/7.
The Snap fitness franchisor has been taking the safety of its members very seriously, which assisted Scott during this difficult time. The franchisor helped Scott communicate with members, supplied cleaning equipment, provided free online classes to members and waived franchise fees while gyms were closed.
The biggest challenge for Scott has been financial, with the business’ income reducing to zero on 23 March. Scott has been able to access Government grants and JobKeeper which has helped him significantly. Scott was able to negotiate deferred payment for part of his rent due to the pandemic which helped reduce his expenses.
Once gyms opened on 9 November, Scott saw an influx of members. Two weeks after reopening, Snap Fitness Caulfield South had signed up over 100 new members; more than they usually would in two months.
Scott believes it is important for people to return to the gym to improve their health and boost their immune systems. Snap Fitness Caulfield South is taking all necessary precautions to keep members safe. Equipment is appropriately spaced and cleaned after every use. Members are required to swipe their key cards to gain entry to the gym in case contacts need to be traced.
Snap Fitness Caulfield South provides 24/7 access. They also run small classes during staffed hours and can help you organise personal training sessions. The gym is small and social, so it is ideal for people just starting their fitness journey. Their equipment is updated regularly and there are no lock-in contracts.